FastDelivery Global offers a comprehensive range of logistics services including air freight, sea freight, road delivery, express delivery, warehousing, and supply chain management. We handle everything from small parcels to large cargo shipments across 150+ countries worldwide.
You can get a free shipping quote by filling out our online quote form or by contacting our customer service team. Provide details about your shipment including origin, destination, weight, and dimensions, and we'll send you a competitive quote within 24 hours.
We ship to over 150 countries across 6 continents. Our extensive network covers major destinations in North America, Europe, Asia, Africa, South America, and Oceania. Contact us if you have questions about shipping to a specific location.
You can track your shipment using our online tracking tool. Simply enter your tracking number to see real-time updates on your package location and estimated delivery time. You can also track via your FastDelivery account dashboard.
Shipping & Delivery
Delivery Information
Delivery times vary based on the service selected and destination. Express delivery typically takes 1-3 business days, air freight 3-7 days, and sea freight 15-45 days depending on the route. We'll provide an estimated delivery date when you book your shipment.
Yes, same-day delivery is available in select metropolitan areas for our express service. Availability depends on the pickup and delivery locations. Contact our customer service team to confirm same-day delivery options for your specific route.
While we strive for on-time delivery, unforeseen circumstances can cause delays. If your shipment is delayed, we'll proactively notify you and provide updated delivery estimates. Our customer service team is available 24/7 to assist with any delivery concerns.
Yes, we provide customs clearance assistance for international shipments. Our experienced customs brokers handle all necessary documentation and ensure compliance with local regulations. Customs fees and duties are the responsibility of the recipient unless otherwise arranged.
We comply with international shipping regulations and cannot transport hazardous materials, illegal goods, perishable items (without proper packaging), weapons, and certain restricted items. Please contact us if you're unsure about shipping a specific item.
Pricing & Payment
Billing Questions
Shipping costs are calculated based on several factors including origin and destination, weight and dimensions of the package, chosen service type, and any additional services like insurance or express handling. Use our quote tool for an accurate estimate.
We accept all major credit cards (Visa, MasterCard, American Express), bank transfers, and PayPal. For business accounts, we also offer credit terms with monthly invoicing. Contact our accounts team to set up a business account.
Yes, we offer competitive volume discounts for businesses that ship regularly. Our account managers can create a customized pricing plan based on your shipping volume and frequency. Contact us to discuss your needs and get a tailored rate card.
Basic liability coverage is included in all shipments. Additional cargo insurance is available for purchase to cover the full value of your goods. We recommend insurance for high-value shipments. Speak with our team about insurance options.
Account & Support
Customer Support
Creating a business account is easy. Fill out our contact form or call our sales team. Business accounts enjoy benefits like volume discounts, priority support, monthly billing, and access to our online shipping portal.
Our customer support team is available 24/7 via phone at +1 (800) 555-SHIP, email at support@FastDelivery-global.com, or through our contact form. For urgent matters, we recommend calling our hotline.
If your shipment is lost or damaged, please contact us within 7 days of the expected delivery date. We'll initiate an investigation and process your claim. Having insurance coverage ensures full reimbursement of the declared value.
Still Have Questions?
Our team is ready to help. Contact us for personalized assistance.
